FAQ

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A VPN, a Virtual Private Network, protects your privacy and cloaks your online identity. It does that by encrypting your outbound information and channeling it through a secure remote server before you can access your online content.

SwoshsVPN does not store any data, activity logs, or connection logs of our users. SwoshsVPN is a privacy-first company that operates with strict protocols to ensure our users’ satisfaction. For more details, you can read SwoshsVPN’s Privacy Policy and Terms and Conditions.

VPNs are perfectly legal for companies and individuals to use in most countries but not all. There are a handful of governments that practice strict censorship and dominance over their online servers and providers. But some countries only allow the use of approved VPNs with certain restrictions. With that said, doing any illegal online activity is still illegal, regardless if you’re in a censor-free country or not.

In some cases, VPNs can slow down your internet speed by a negligible margin. But given that your internet service provider (ISP) regulates the traffic, your internet will experience fluctuations and cause the speed to pick up and drop. A VPN can actually stabilize and boost your speed.

You can download SwoshsVPN on the Google Play Store or the App Store on your mobile device. You can also download SwoshsVPN on Windows, Mac, and Linux on the official website. DO NOT DOWNLOAD SwoshsVPN ON ANY 3rd PARTY WEBSITES.

No. SwoshsVPN is a premium VPN service that offers 3 different subscription plans.

You can visit our Support Center page and write to us or email us directly at support@swoshsvpn.com.

For guaranteed safety, having many servers is beneficial is always good, so that you can assure yourself that you’ll never be tracked down. In many cases, users want to watch content that’s not available in your country (i.e. Netflix, Hulu, HBO Max), so having multiple servers will grant you access to view your favorite TV shows and movies without breaking a sweat.

Yes, SwoshsVPN offers a free trial on all devices that activates upon entering your credentials and ends as soon as they reach their expiration. You are not required to add any credit card information for the free trial, and you do have access to premium features such as Kill Switch, Split Tunneling, and Selection of VPN protocols.

The Free plan is a free trial in which you can have access to use SwoshsVPN ‘s all services for a limited time. A Premium plan is a monetized subscription that lets you use the full service as long as you can pay for it.

We offer a 30-day money-back guarantee for users who wish to end their subscription within 30 days of using SwoshsVPN. See money-back guarantee for more information.

SwoshsVPN accepts payments via PayPal, Card (Visa/MasterCard), Bitcoin, Apple Pay, Google Pay, and Paymentwall.

SwoshsVPN uses iotTunnels UDP and iotTunnels TCP protocol. The former is generally suited for fast connectivity, while the latter is compatible with tough cyber security.

SwoshsVPN currently supports over 140 ultra-fast servers in 60 different countries around the world

Yes, SwoshsVPN has a selected node dedicated to channel your P2P file sharing and download requests.

You can open the protocols menu in the SwoshsVPN app and choose (iotTunnels Automatic, iotTunnels TCP, iotTunnels UDP protocol) which will boost speed and connectivity.

SwoshsVPN provides ultra-fast internet connection speed engineered to accommodate heavy downloads, torrenting, and crystal clear and fast streaming. Our wide range servers deliver an instant connection to a safe and secured network.

Use Quick Connect to instantly connect to a VPN server without going through the trouble of manually selecting a node every time you use the VPN. But by preselecting the node you wish to always automatically connect to, you’ll have to go through the list of nodes and select whichever suits you. It will then always be the default node Quick Connect will connect to.

Check your device’s connectivity. You may have to reconnect to your Wi-Fi router or resolve an issue with your internet provider. Or you may have to see if the Kill Switch feature is activated. It may be cutting your connectivity if you’re experiencing these issues. If none of the issues are mentioned, email support@swoshsvpn.com for customer support.

Yes. Go to MY ACCOUNT & SETTINGS and select Manage my Account. Click/Tap on Change Password and type in a strong password of your choice. Make sure it consists of multiple characters and symbols.

Testing FAQ

customer support

For all further assistance, contact our customer support team
support@swoshsvpn.com